Terms of Service

Effective February 2026 · Last updated February 20, 2026

1. Acceptance of Terms

By accessing or using Handld AI (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Handld AI provides an all-in-one AI-powered business platform including website hosting, online booking, AI voice/chat/email agents, payment processing, CRM, and related services for small businesses.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

4. Subscription and Billing

PlanPriceIncludes
Handld Free$20 one-timeAI-built website on handld.app subdomain
Handld$100/monthFull platform: custom domain, AI agents, booking, payments, CRM
Handld Pro$200/monthEverything + OpenClaw AI assistant

Subscriptions renew automatically. You may cancel at any time. Annual plans are available at a discount. Refunds are not provided for partial billing periods.

5. Domain Registration

Paid plans include domain registration. Handld purchases and manages the domain on your behalf, registered in your name. If you cancel, you may transfer the domain to another registrar within 90 days.

6. Payment Processing

Bookings and payments on your site are processed through Stripe via Stripe Connect. Stripe's standard processing fees (2.9% + 30¢ per transaction) apply and are deducted by Stripe before funds reach your account.

7. Your Content and Data

You retain ownership of all content and data you provide (business information, photos, client records). You grant Handld AI a license to use this content solely to operate the Service on your behalf.

8. AI-Generated Content

Content generated by our AI (website copy, email replies, chat responses) is provided as-is. You are responsible for reviewing AI-generated content for accuracy. Handld AI is not liable for inaccuracies in AI-generated content.

9. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Transmit spam, malware, or harmful content
  • Attempt to access other users' data
  • Resell or redistribute the Service without authorization
  • Interfere with the operation of the platform

10. Termination

You may cancel your account at any time. Upon cancellation, your data is retained for 90 days. You may request a data export during this period by contacting support@handld.app. After 90 days, data is permanently deleted.

11. Limitation of Liability

Handld AI is provided “as is” without warranty. To the maximum extent permitted by law, Handld AI LLC shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

12. Dispute Resolution

Disputes shall be resolved through binding arbitration per the American Arbitration Association rules. Before initiating arbitration, send a written notice to support@handld.app describing the dispute. We will attempt informal resolution within 30 days.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or dashboard notification at least 30 days before taking effect. Continued use constitutes acceptance.

14. Contact

Questions about these Terms? support@handld.app